Comcast down? Outage map, service status, incidents history (2024)

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Comcast is an American telecommunications company. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue.

No problems at Comcast

Outage Reports

Showing history data for May 4, 2024

Back to today

Incidents

There were no incidents detected with Comcast on May 4, 2024.

Outage Map📍

Reports Summary

Overall on May 4, 2024 we received reports

11d

Me: I have so much work to do today! Comcast: *shuts down the internet all day for maintenance*

12d

Comcast’s testing my nerves this week with the multiple outages

12d

#Comcast #Xfinity These service interruptions are getting old. Fix your equipment. I am sure I won’t get any kind of discount for the time of no service but would really just like service with no down time. Enough!!!!!

12d

“why trust a cell tower for internet?” - Xfinitywhy should I trust your network instead? we’ve had an average of 4 outages per month, often being back to back. that’s why. @XfinitySupport @Xfinity @comcast @ComcastTexas

13d

genuinely can not ******* stand Comcast.Nothing but internet outages for the past hour and a half.

14d

Sorry folks, looks like stream is down for now, Internet went out thanks to... you guessed it, Comcast.

14d

Comcast again. No warning, working away and the internet is down all day again. Unbelievable

14d

Comcast sucks! Can't go anywhere and now I've got no cable or internet. Comcast outage and they are saying fixed by 3 p.m. wtf

15d

If i still have cell service but no Comcast, im cool! Im definitely staying.

15d

SOOO I finally called comcast to get a new line installed and I should be able to start streaming again. Was experiencing some very nasty drops so hopefully this fixes it. If not then I might need to buy another router which I'm praying is not the issue.

15d

**** you Comcast. This is like the 12th time in a week my area has had a wifi outage love to see it!!!

15d

We had been at Nezarec after six hours (after already struggling through Riven). Comcast decided I no longer needed Internet because of a planned outage. So, I won’t get to finish, and am letting my team down. 🙃Comcast, I hope you have the day you deserve. 🙃🙃🙃🙃🙃🙃

15d

Thanks Comcast I didn't want to have a good night anyways.

15d

I have no idea if/when I'll be on Mon. as Comcast is doing upgrades and I will have NO SERVICE. That means no wifi for my cell or tablet. No landline. Can't go to the library because they might be down too. Conflicting start...1:00 or 6:00 A.M. for the outage. 🤷🏻‍♂️🙄🤬🚫☎️🚫📱

15d

Another day of unreliable internet from comcast/xfinity... lags and down every 5 minutes all day

16d

Oh my days, that’s it. Sky Q was absolutely fine, until Sky was bought by Comcast. That’s when everything went down hill. The company completely ruined Sky and there’s basically no great channels left. I couldn’t believe that even E! went and Comcast owns that channel.

16d

My first day with Comcast Internet is going well...as in I have no ******* Internet. They don't know if the modem or the coax is the issue and can't get a tech out for over a week. Great.

16d

VPN providers don't provide privacy.1. Sure, it now means your ISP like Comcast can't track you online, but now the VPN provider is tracking you.2. Such tracking isn't the problem, it's cookies that are the problem, which isn't stopped by VPNs.

17d

I apologize to our free plan users for the 2 hour outage earlier today.My CoD ping was too high so I unplugged you from my comcast router.I’m done playing for now, you’re back online.

17d

Comcast tech aint been here 5 min, already tryna argue with me about what it means to be Native American after seeing my daughter. Fix my **** internet 😭😭

17d

Houston area power outage. No phone call yet from CenterPoint as to the status of power restoration. Power has been out going on an hour. Comcast services still out.

18d

If Comcast is gonna have outages to improve their networks and whatnot I don’t understand why they can’t do it on a weekend when some of us still work from home. :)Thank *** for hotspots!!

18d

I’m ’bout to have a throw down with @XfinitySupport about paying out my *** for the “sports” tier and not getting ANY of the sports I want. Come @ me about it @comcast.

18d

Comcast is melting down

19d

Comcast is down again, must be a Wednesday.

20d

Starlink only needs about 665 moar outages to catch up to Comcast and AT&T.

20d

Still no internet currently due to storm knocking down Comcast Business internet lines. Also no phones without Comcast Business.We will be open so stop in! We’d be glad to help you make someone’s day with a flower bouquet! #FlowersofKingwood #KingwoodFlorist #ShopInStore

20d

Just my luck...I decided to get on and talk to a few friends of mine before going to bed and Comcast just got a outage just as I got on...Guess the universe is telling me to go to bed early today 😔

20d

I'm having a service outage. I'm so glad that they actually admit to that. It gives me peace of mind. When I had an outage with Comcast they would give me three or five days of free credit. I guess that starlink doesn't do that?

Comcast down? Outage map, service status, incidents history (2024)

FAQs

Will Comcast work during power outage? ›

During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G LTE connectivity, and when activated, internet speeds will be reduced to speeds up to 30 Mbps download/7 Mbps upload. Actual speeds will vary and are not guaranteed.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

Why is Xfinity disconnecting? ›

It can happen due to the ISP being down, a loose cable connection, or a software/hardware glitch on your xFi gateway.

Why is Xfinity signal breaking up? ›

Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. You might also try unplugging the cable box/DVR/digital adapter power cord for a minute or so.

Do you still have internet if the power goes out? ›

Does the internet work without power? Internet services are often still functional during a power outage, provided you have an alternative power source for your internet equipment. Internet service providers (ISPs) use backup power generators and batteries to keep internet infrastructure running during a power outage.

What landline works during power outage? ›

With Citizens landline phone service all you need is a corded wall jack phone to stay connected during a power outage. Our standard landline service over twisted pair copper during and outage just as it always has.

Why is my Xfinity WiFi not working after power outage? ›

If power has been restored to your home and to the local Xfinity network serving your neighborhood, but your services still aren't working, you may need to reboot your modem, router, and/or TV box. Here's how: To reboot digitally, sign in to xfinity.com or the Xfinity app.

Are Comcast and Xfinity the same? ›

Is Comcast the same as Xfinity? Yes. Comcast owns Xfinity and launched the brand back in 2010. Comcast offers internet, TV, home security and phone services under the Xfinity brand.

Does Comcast have bad customer service? ›

Since 2006, it has received more Golden, Silver and Bronze awards for poor customer service performance than any other company in the country, including Wal-Mart, Bank of America, and Ticketmaster. Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team.

Why does Xfinity have so many outages? ›

Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home. If the outages are related to upgrades, check your My Xfinity app for more info.

Why is Xfinity connected but no Internet? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Does Xfinity use Verizon towers? ›

Let's go over the basics. Xfinity Mobile is a mobile service provider. Xfinity Mobile uses Verizon's network, the nation's second-largest wireless carrier. Their 4G LTE Network covers 99 percent of the U.S. population, making it the best of the big three in terms of coverage.

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

How do I check my Xfinity internet connection? ›

To use the Xfinity Speed Test, go to speedtest.xfinity.com using your desktop or handheld device's browser and select Start Test. The Xfinity Speed Test is also available in the Xfinity app (Apple App Store or Google Play) for some Xfinity Internet customers.

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