Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (2024)

Located inside Best Buy North Austin

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (1)

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (2)

Store Hours

Day of the WeekDay of the MonthHours
Monday10:00 AM to 9:00 PM
Tuesday10:00 AM to 9:00 PM
Wednesday10:00 AM to 9:00 PM
Thursday10:00 AM to 9:00 PM
Friday10:00 AM to 9:00 PM
Saturday10:00 AM to 9:00 PM
Sunday10:00 AM to 7:00 PM
Day of the WeekDay of the MonthHours
Monday10:00 AM to 9:00 PM
Tuesday10:00 AM to 9:00 PM
Wednesday10:00 AM to 9:00 PM
Thursday10:00 AM to 9:00 PM
Friday10:00 AM to 9:00 PM
Saturday10:00 AM to 9:00 PM
Sunday10:00 AM to 7:00 PM

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (3)

Curbside Pickup Hours

Day of the WeekDay of the MonthHours
Monday10:00 AM to 9:00 PM
Tuesday10:00 AM to 9:00 PM
Wednesday10:00 AM to 9:00 PM
Thursday10:00 AM to 9:00 PM
Friday10:00 AM to 9:00 PM
Saturday10:00 AM to 9:00 PM
Sunday10:00 AM to 7:00 PM

(512) 795-0014(512) 795-0014

Store Hours

Day of the WeekDay of the MonthHours
Mon10:00 AM to 9:00 PM
Tue10:00 AM to 9:00 PM
Wed10:00 AM to 9:00 PM
Thu10:00 AM to 9:00 PM
Fri10:00 AM to 9:00 PM
Sat10:00 AM to 9:00 PM
Sun10:00 AM to 7:00 PM

See all hours

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (4)Text Us

(512) 795-0014(512) 795-0014

Schedule a serviceTrack your repairCustomer Service

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (8)

Geek Squad® Agents are your technology experts, ready to help with any issues you can throw at us.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (9)

You can bring your tech to us, or we’ll come to you to install and repair products in your home. Schedule an in-home appointment or in-store visit today.

Customer ServiceSchedule a serviceTrack your repair

Learn more about Geek Squad

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (13)

Total Tech Support

Meet Total Tech Support, a membership dedicated to supporting all the tech in your home – no matter where you bought it.

Learn about Total Tech Support

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (14)

Free In-Home Consultation

Thinking about adding new tech or appliances? Our In-Home Advisor can visit your home, show you what’s possible, and create a customized plan.

Learn more about our In-Home Consultation

Geek Squad North Austin has you covered.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (15)

Cell Phone Services

We’ll fix your phone no matter where you bought it. Cracked screens, display issues, power issues and more.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (16)

Authorized Service Provider

We offer same-day Apple repair in many locations.1See Disclaimer 1 Reservation required. iPhone screen replacement starts at $129.

Make a reservation

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (18)

We’ll set up, protect and repair your computer or tablet. Wi-Fi setup, virus removal, data recovery and more. New device setup starting only $39.99.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (19)

We’ll set up your TV, mount it, connect it to your devices, and connect it all to your Wi-Fi network. TV Mounting starting at $129.99. We also offer TV repair.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (20)

Smart Home Services

We’ll help bring your smart home to life. We install smart doorbells, locks, cameras, lighting, thermostats and more. Services starting at $99.99.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (21)

Appliance Services

Our appliance experts will repair your large or small appliance – no matter where you bought it. Basic installation FREE in most areas with appliance delivery.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (22)

Portable Audio Services

We’ll get your new iPod or MP3 player up and running. We can also install an MP3 player interface in your vehicle.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (23)

Video Game Services

We offer expert repair of gaming consoles – plus home Wi-Fi and device setup. We can also transfer files from your old gaming system.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (24)

We offer expert repair for your camera, lenses and camcorder. We can even recover photos and videos you thought were lost.

See More Services

Want to shop items at Best Buy North Austin?

Shop this Best Buy store

Frequently Asked Questions About Geek Squad North Austin

  • BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.

  • Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.

  • Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.

  • We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.

  • To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.

About Geek Squad

Geek Squad offers an unmatched level of tech and appliance support, with Agents ready to help you online, on the phone, in your home, and at Best Buy stores. We have Agents available 24 hours a day, 7 days a week, 365 days a year.

Geek Squad provides repair, installation and setup services on all kinds of products – including computers and tablets, appliances, TV and home theater, car electronics, marine electronics, cell phones, cameras and camcorders, portable audio, smart home and video game products.

Need your TV mounted? Appliance repaired? Car electronics installed? Android or iPhone repaired? Geek Squad is here for you, no matter where you bought your product.

We're happy to offer you advice.

Check these Geek Squad tech tips that help you set up, use and troubleshoot computers, cell phones, smart home devices and more. Or check out our Geek Squad Intelligence blog for expert articles, helpful forums, frequently asked questions and more.

We'll help protect your products.

Geek Squad Protection ensures your tech stays working like new beyond the manufacturer’s warranty.

Have questions about your tech?

Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store. We’ll discuss any questions or concerns you have about your product. We can help you get more out of your tech, electronics and appliances. We can also help you discover inspiring new technology, and keep you up-to-date on the latest tech innovations.

Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (2024)

FAQs

How much does Best Buy Geek Squad charge? ›

Chat with us or call to determine what's right for you.
In-Store ServicesRegular PriceMy Best Buy Total™ Member Price
PC or Tablet Setup$39.99Included
Virus Removal and Operating System Repair (helps with viruses, blue screens and more)$149.99
Data Backup or Transfer$99.99
Basic Hardware Installation$39.99
2 more rows

Can I call Geek Squad for free? ›

How much is a service call from the Geek Squad? ›

1-800 GEEK SQUAD (1-800-433-5778). Tech Support members can also get up to 90 minutes of in-home support for a $49.99 fee per visit. How often can I contact Geek Squad with issues?

Is Geek Squad the same as Best Buy? ›

In 2002, Geek Squad became part of Best Buy, and together we've provided trusted, expert service for millions of customers.

Is Geek Squad trustworthy? ›

88%would recommend to a friend. The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged).

Does Geek Squad charge for diagnosis? ›

We are able to take a look at the unit in a free 20 minute appointment. We'll look to see what's going on and how it can be fixed. From there, it depends on the issue. To get started, I'd recommend making a reservation for your local Best Buy's Geek Squad.

Do you tip the Geek Squad guys? ›

This means customers are not allowed to tip Best By delivery drivers, installers, and Geek Squad workers. The policy also emphasizes that when a customer pays for a product and service, they have fully paid for the purchase." A: All free.

Can you use Geek Squad without a plan? ›

Pay for your own repairs or replacements. If you don't purchase a protection plan, you can pay out of pocket if any issues arise, either paying for the item to be repaired or to replace the item altogether. Purchase a Geek Squad protection plan.

How much does a Best Buy appointment cost? ›

Yes, consultations from Best Buy are completely free. There is no obligation or pressure to buy, and we don't add hidden costs to products or installations because you had a consultation.

Is Best Buy doing away with Geek Squad? ›

With My Best Buy Total™, the Geek Squad® is always at your service. Best Buy Totaltech™ became My Best Buy Total™ on June 27, 2023. Former Totaltech members will continue to receive the previous membership benefits, including the Geek Squad® services below, until their renewal date that occurs after July 26, 2023.

What services does Best Buy Geek Squad provide? ›

The Geek Squad can assist you in setting up and repairing tech devices, like smartphones, smartwatches and tablets, as well as large appliances and electronics, like televisions, fitness equipment, refrigerators and laundry machines.

How much is Best Buy Geek Squad a year? ›

Best Buy tech support memberships
FactorPlus™Total™
Annual cost$49.99$179.99
Free 2-day shippingIncludedIncluded
Member discountsIncludedIncluded
Early access to sales and eventsIncludedIncluded
9 more rows
Jan 10, 2024

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