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What is AI and how does it work?
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How can AI improve credit scoring models?
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How can AI provide personalized feedback?
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How can AI detect fraud?
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Here’s what else to consider
Credit scores are numerical representations of your creditworthiness, based on your past and present financial behavior. They can affect your ability to borrow money, get a mortgage, rent a car, or even land a job. But how are credit scores calculated, and can artificial intelligence (AI) help improve them? In this article, we will explore how AI can be used to enhance credit scoring models, provide personalized feedback, and detect fraud.
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- Pradeep Pendse (PhD)
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- Jijy Oommen LinkedIn Top Voice, CTO, CIO, Digital Architect, Transformation Specialist, Sustainability Champion, Digital Genius…
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1 What is AI and how does it work?
AI is a branch of computer science that aims to create machines or systems that can perform tasks that normally require human intelligence, such as learning, reasoning, and decision making. AI can use various methods and techniques, such as machine learning, deep learning, natural language processing, computer vision, and neural networks, to process large amounts of data, identify patterns, and generate outputs.
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To increase our credit scores we need to understand that AI systems can continuously monitor borrowers' financial situations and adjust credit scores dynamically based on changing circumstances. This ensures that credit scores remain up-to-date and reflective of the borrower's current financial health.AI uses Natural Language Processing (NLP) algorithms to analyze unstructured data such as text from social media, emails, or other sources. This can help in understanding the sentiment and financial stability of an individual. Thus, AI can help us quickly identify the most critical areas we need to address to improve our credit scores!"Like" if you agree.
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- Manish Mathur Airline and Travel Technology Professional
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In order to ascertain justified and reliable credit scores, predictive models can be developed, tuned, accustomed and improved upon, to include past customer credit service behaviour on a continual basis. These can include various parameters that comply with government regulations, policies of financial institutions, fraud records, etc.
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See AlsoImprove Your Credit Score with Chase's Tool | Chase10 Tips and Strategies To Improve Your Credit ScoreHow to Improve Credit Score, Increase your Credit Rating UK | LoqboxCredit Score Improvement: Your Path to Financial SuccessInsightful
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2 How can AI improve credit scoring models?
Traditional credit scoring models rely on a limited set of variables, such as payment history, credit utilization, length of credit history, types of credit, and new credit inquiries. These models can be rigid, biased, and outdated, and may not capture the full picture of a person's financial situation. AI can improve credit scoring models by using more data sources, such as social media, online behavior, biometrics, and alternative financial data, to create a more comprehensive and dynamic profile of a borrower. AI can also use advanced algorithms, such as neural networks, to analyze complex and nonlinear relationships between variables, and to adapt to changing market conditions and consumer behavior.
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- Jijy Oommen LinkedIn Top Voice, CTO, CIO, Digital Architect, Transformation Specialist, Sustainability Champion, Digital Genius 2023, Top 10 Women CTOs and Top 70 CTOs, Iron Lady, Writer, Mentor, Speaker(Views expressed are my own)
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AI has a revolutionary power to transform the way credit decisions are made. The conventional credit assessment process can be complimented with AI based intuitive scoring models to make more accurate predictions.
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AI systems can monitor borrowers' financial situations on a regular basis and adjust credit scores dynamically based on changing circumstances. This ensures that credit scores remain up-to-date and reflective of the borrower's current financial health. :o
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3 How can AI provide personalized feedback?
Another way AI can help improve credit scores is by providing personalized feedback and recommendations to borrowers. AI can use natural language processing and chatbots to interact with borrowers, answer their questions, and offer them tips and suggestions on how to improve their credit scores. For example, AI can analyze a borrower's spending habits, income, and debt, and provide them with a customized budget, a debt repayment plan, or a savings goal. AI can also send reminders, alerts, and incentives to motivate borrowers to follow their plans and improve their financial literacy.
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- Jijy Oommen LinkedIn Top Voice, CTO, CIO, Digital Architect, Transformation Specialist, Sustainability Champion, Digital Genius 2023, Top 10 Women CTOs and Top 70 CTOs, Iron Lady, Writer, Mentor, Speaker(Views expressed are my own)
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This is a very interesting use case of AI wherein people can be proactively given personalized credit behavioral advice about how they can improve own credit scores.
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- Staci M. Dayton, PMP Driving AI decisioning and workflow automation for the healthcare industry
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To take this section one step further, “AI can analyze a borrower's spending habits, income, and debt, and provide them with a customized budget, a debt repayment plan, or a savings goal” AND then implement and execute that plan for the individual consumer with agreement from the consumer. Next best action can be leveraged to predict the likelihood of the consumer’s success with following the plan on their own or leveraging AI. Automate reminders and updates on progress on the plan to ensure adherence. If any life events cause deviation, AI can provide guidance on how to deal with those events and get back on track with the plan.
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4 How can AI detect fraud?
Fraud is a serious threat to the credit industry, as it can result in losses, lawsuits, and reputational damage. Fraudsters can use various methods to obtain credit or personal information, such as identity theft, phishing, spoofing, or hacking. AI can help detect and prevent fraud by using computer vision and biometrics to verify the identity of borrowers, such as facial recognition, fingerprint scanning, or voice authentication. AI can also use machine learning and anomaly detection to monitor transactions and flag suspicious or unusual activities, such as multiple applications, high-risk locations, or inconsistent data.
AI is a powerful tool that can help improve credit scores by using more data, better algorithms, and smarter interactions. By using AI, credit scoring models can become more accurate, fair, and transparent, and borrowers can benefit from more personalized feedback and fraud protection. AI can also create new opportunities and challenges for the credit industry, such as ethical, legal, and regulatory issues, that need to be addressed and resolved.
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- Kristian Bainey, M.S, PMP, CSM, Prosci, ITIL,PM-AI 🇨🇦🇹🇹 🔥Follow to stay ahead with 🧠 AI for PM’s🔹IT🔹AI Coach🔹Published Author🔹Speaker of 30+🌎conferences🔹Project/Program Manager🔹Scrum Master🔹President/CEO of PMINAC🔹AI Custom Model GPT 🔹Lecturer🔹MIT #ai #projects
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AI is like a sharp-eyed detective. It quickly spots unusual patterns in data that suggest fraud, helping to keep things safe and secure.
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Artificial Intelligence (AI) strengthens fraud detection in various ways. It analyzes patterns to spot anomalies, maps networks to unveil fraud rings, evaluates sentiments in content, forecasts user activity based on history, and supercharges rules engines for superior detection. By combining these approaches, AI provides a robust and adaptable defense against fraudulent activities, ensuring a comprehensive and efficient safeguard against potential threats.
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5 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Pradeep Pendse (PhD)
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India has a large population in the informal sector who actually need credit - however lack of formal documentation prevents them from gaining access to formal methods of credit - they then succumb to loan sharks etc - Self Help groups have been a source of credit scoring of such individuals - can AI help in these areas ? Many fintech companies are trying to bridge this gap and are using unconventional sources of information to assess a person's worthiness
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When implementing AI in credit scoring, key considerations include data privacy and security, especially under PSD2. Ethical AI usage is vital, with safeguards against biases, particularly from varied data sources like social networks. Transparency in AI's functioning is crucial for trust, allowing understanding of score calculations. It's important to address AI's potential in perpetuating inequalities, ensuring fair credit assessments. Continuous AI model evolution necessitates regular monitoring and updates to align with new financial behaviors and changing economic conditions.
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