The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 584 |
| Houston, TX | 363 |
| Seattle, WA | 237 |
| Washington, D.C., DC | 224 |
| Philadelphia, PA | 223 |
| Denver, CO | 204 |
| Atlanta, GA | 203 |
| San Francisco, CA | 145 |
| Sacramento, CA | 141 |
| Miami, FL | 140 |
| Orlando, FL | 131 |
| Indianapolis, IN | 130 |
| Detroit, MI | 119 |
| Portland, OR | 116 |
| Boston, MA | 114 |
| Minneapolis, MN | 104 |
| Salt Lake City, UT | 90 |
| Brooklyn, NY | 88 |
| Oakland, CA | 88 |
| Jacksonville, FL | 85 |
| Pittsburgh, PA | 72 |
| Baltimore, MD | 71 |
| Tampa, FL | 66 |
| New York City, NY | 62 |
| San Jose, CA | 54 |
| Tacoma, WA | 47 |
| Reno, NV | 43 |
| Fort Myers, FL | 40 |
| Charlotte, NC | 40 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Gunster (@GunsterGaming) reported @comcastcares Sorry only replied for the memes. I got through to phone support. Thanks for the help though!
- Jamie Faue (@BrickWallJamieF) reported
@CJMcCollum @comcast @Xfinity Also if you have access to the internet & login to your account, there should be steps to refreshing & restarting your box
- Joe Rogan Gaming DogeCoin Enthusiast (@iSGXv2) reported
@comcast @Xfinity when your **** internet goes out every week for no reason whatsoever!!!
- #KobeForever (@Phade2Black_10) reported
@R1ckterScale Lol I’m bout to cancel the subscription lol every time I scroll Xfinity I see a free week of league pass
- Brooke S. (@bbrooke1) reported
@Xfinity how do i sign up for the Texas outage credit?
- mike rico (@mikerico77) reported
@BellalinaBall @comcast It sucks
- Mahmoud🇵🇸 (@ilmloading) reported
@CJMcCollum @comcast @Xfinity If you have league pass, open it up on your laptop then use an HDMI cable to plug that into your tv. Good temp solution until you call your cable guy
- Rich Meneghello (@RichMeneghello) reported
@CJMcCollum @comcast @Xfinity i think the problem is your tv is in your fireplace so maybe your cables melted🔥
- Victor Santiago (@VictorS01014788) reported
@comcast Internet down again like hats going on now. Happens constantly in my area.
- Fed_up_Fed (@FedupFed3) reported
@CJMcCollum @comcast @Xfinity Unplug your box, hold down the power button for ten seconds, plug it back in and let it reboot.
- james jones (@James_Jones987) reported
@Xfinity y’all down again if I wanted some *** service I know where to go. How is it possible my neighbors internet working and mine isn’t what kind of ghetto **** so this. I pay the same amount as them. **** y’all and all the terrible monopoly y’all got here.
- Roland Armstrong (@rolandla2004) reported
@CJMcCollum @comcast @Xfinity Might take a bit for the cable service to be restored even after power is fixed.
- Björscht 🌉 (@steps2saves) reported
**** @comcast @Xfinity your internet is a piece of sh*it
- yakkoj 🦊 (@yakkoj) reported
@zorinlynx say what? That's some bullsh*t, right there.Even though the XB7 doesn't let me manage it if my internal network has (actual) routers and different subnets, I get to manage it without any additional baloney (come on; it's Comcast... what did I expect?)
- DJ Evil 100 (@djevilone) reported
@CJMcCollum @comcast @Xfinity Comcast having known issues around the area right now intertwined with the power. I’ve unplugged and re plugged my box when I’ve got this notification before and it works.
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