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The latest reports from users having issues in Boston come from postal codes 02293, 02127, 02119, 02114, 02128, 02118, 02110 and 02115.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,313 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Cambridge, Boston, Medford, Everett, Somerville, Stoneham, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Revere, Newton and Roslindale.
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| City | Problem Type | Report Time |
|---|---|---|
 Boston | Internet | |
| Cambridge | Internet | |
| Boston | Wi-fi | |
| Boston | Internet | |
| Medford | Internet | |
| Everett | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- EB (@AngeL_EB) reported fromBoston, Massachusetts
Hey @Xfinity i truly hate your service and wish you would just go away or get your **** together!!
- James🔺 (@HebHammer94) reported fromBoston, Massachusetts
Do I have to tip an Xfinity Tech for doing his job? I have one coming to help install my WiFi and idk if I’m supposed to tip of not
- Barış Ekim (@gunesaynasinda) reported fromCambridge, Massachusetts
Anyone in Cambridge/Somerville having an Xfinity outage today? Internet and TV have been down since 9AM 🤔 #xfinity #comcast #comcastoutage
- Enysa Rojas (@mariaenysa) reported fromQuincy, Massachusetts
@Xfinity think you for the support #WynonnaEarp #BringWynonnaHome
- Miss B (She/Her/Hers) (@MissBeazus) reported fromMarblehead, Massachusetts
Losing an entire day of work because of an Xfinity outage is super fun. Originally said internet would be back at 1:45. Now they are saying 3:15. What ********.
- Jeff Gentry (@geoffjentry) reported fromSomerville, Massachusetts
@tanyacash21 @comcast And they intentionally disable the website for most users to change service - makes it harder for ppl to downgrade and/or avoid being upsold 🤦
- Neil Nadelman (@docsane) reported fromCambridge, Massachusetts
@lyladiaz @RVAwonk A lot of people rent cable modems from Comcast, not realizing that they double as public wifi hotspots. It doesn't mean the public can browse your home network. At least not through that Comcast public network.
- Jonathan Summey (@sum_j) reported fromBrookline, Massachusetts
Hi @Xfinity why is your @peaco*ckTV app so horribly slow & wonky UX? It’s as if it is on dial-up speeds.
- The Lonely Wizard (@RockStrEcclesia) reported fromQuincy, Massachusetts
@comcastcares Hi. Technicians were readjusting the wires along the face of my apartment building this morning, but now Xfinity can't find the modem. I've tried restarts and unplugs, nothing is working. Help, please!
- August (@AAugust1970) reported fromBoston, Massachusetts
@comcast No thanks! Keep my rates down instead
- Guglielmo (@bzref) reported fromNeedham, Massachusetts
@CBSSportsNet is currently down on my @Xfinity system. Turned quickly to Univision...#CHERMA #ChampionsLeague
- Chantelle617 (@Chantelle617) reported fromBoston, Massachusetts
@mizdamaris Oof! No good! Verizon and Comcast have been up and down the utility poles over here like crazy.
- Kevin (@BruSox) reported fromMedford, Massachusetts
Wtf @peaco*ckTV I have Comcast and I can’t sign in thru the app?! What is this
- sleepy (@PresidentSleepy) reported fromBoston, Massachusetts
@comcast @Xfinity needs to give out discounts when their services decide to randomly stop working all the damn time. 2-3 times a week my triple play stops working for HOURSSSSS.
- Tim (@dontstoptimqzik) reported fromSomerville, Massachusetts
I mostly use the XFinity remote to yell “Cancel this show!”
- Mikey (@MikeyMike617) reported fromBoston, Massachusetts
So I don’t have a local feed. I have the MLB Network sports package on Comcast and by my best estimates, I’m on a 15-20 delay for non-Red Sox games. I’ll be putting my phone away for the bottom of the 9th for... you know... no reason at all.
- mojaca (@mojaca1) reported fromBoston, Massachusetts
The Comcast Xfinity Spotify TV app hasn't been working Please fix. @Xfinity @Spotify
- Guy F Courtin (@gcourtin) reported fromBoston, Massachusetts
Ugh...@Xfinity is awful. Scheduled service twice online, neither went through. Now on with their agent via chat and the system must be on dial up. Painful. #fail
- Joshua Lawrence Lazard (@theuppitynegro) reported fromCambridge, Massachusetts
@Xfinity @comcastcares Sooooo has a whole section of Cambridge, Mass been without internet since 4:30ish yesterday? All of the expected repair time dates have not been met. Any TRUE expected time for restoration of service? Why the interruption in the first place?
- Eric Gittleman (@GittleBos) reported fromBrookline, Massachusetts
@DamonTweet For example, Gillette Stadium is located in the Boston TV market, but the Xfinity Center/Great Woods just down the road is not.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Gunster (@GunsterGaming) reported
@comcastcares Sorry only replied for the memes. I got through to phone support. Thanks for the help though!
- Jamie Faue (@BrickWallJamieF) reported
@CJMcCollum @comcast @Xfinity Also if you have access to the internet & login to your account, there should be steps to refreshing & restarting your box
- Joe Rogan Gaming DogeCoin Enthusiast (@iSGXv2) reported
@comcast @Xfinity when your **** internet goes out every week for no reason whatsoever!!!
- #KobeForever (@Phade2Black_10) reported
@R1ckterScale Lol I’m bout to cancel the subscription lol every time I scroll Xfinity I see a free week of league pass
- Brooke S. (@bbrooke1) reported
@Xfinity how do i sign up for the Texas outage credit?
- mike rico (@mikerico77) reported
@BellalinaBall @comcast It sucks
- Mahmoud🇵🇸 (@ilmloading) reported
@CJMcCollum @comcast @Xfinity If you have league pass, open it up on your laptop then use an HDMI cable to plug that into your tv. Good temp solution until you call your cable guy
- Rich Meneghello (@RichMeneghello) reported
@CJMcCollum @comcast @Xfinity i think the problem is your tv is in your fireplace so maybe your cables melted🔥
- Victor Santiago (@VictorS01014788) reported
@comcast Internet down again like hats going on now. Happens constantly in my area.
- Fed_up_Fed (@FedupFed3) reported
@CJMcCollum @comcast @Xfinity Unplug your box, hold down the power button for ten seconds, plug it back in and let it reboot.
