Comcast Xfinity Outage in Boston, Massachusetts (2025)

Table of Contents

Problems in the last 24 hours in Boston, Massachusetts Most Reported Problems Live Outage Map Near Boston, Suffolk County, Massachusetts Community Discussion Comcast Xfinity Issues Reports Near Boston, Massachusetts Comcast Xfinity Issues Reports FAQs References

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The latest reports from users having issues in Boston come from postal codes 02293, 02127, 02119, 02114, 02128, 02118, 02110 and 02115.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Full Outage Map

What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

E-mail
Internet
Total Blackout
Wi-fi
TV
Phone

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 124,313 ratings

Thank you!

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Cambridge, Boston, Medford, Everett, Somerville, Stoneham, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Revere, Newton and Roslindale.

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City	Problem Type	Report Time
Boston	Internet	18 minutes ago
Cambridge	Internet	3 hours ago
Boston	Wi-fi	7 hours ago
Boston	Internet	14 hours ago
Medford	Internet	yesterday
Everett	TV	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

EB (@AngeL_EB) reported 9 minutes agofromBoston, Massachusetts
Hey @Xfinity i truly hate your service and wish you would just go away or get your **** together!!
James🔺 (@HebHammer94) reported 10 minutes agofromBoston, Massachusetts
Do I have to tip an Xfinity Tech for doing his job? I have one coming to help install my WiFi and idk if I’m supposed to tip of not
Barış Ekim (@gunesaynasinda) reported 10 minutes agofromCambridge, Massachusetts
Anyone in Cambridge/Somerville having an Xfinity outage today? Internet and TV have been down since 9AM 🤔 #xfinity #comcast #comcastoutage
Enysa Rojas (@mariaenysa) reported 11 minutes agofromQuincy, Massachusetts
@Xfinity think you for the support #WynonnaEarp #BringWynonnaHome
Miss B (She/Her/Hers) (@MissBeazus) reported 14 minutes agofromMarblehead, Massachusetts
Losing an entire day of work because of an Xfinity outage is super fun. Originally said internet would be back at 1:45. Now they are saying 3:15. What ********.
Jeff Gentry (@geoffjentry) reported 14 minutes agofromSomerville, Massachusetts
@tanyacash21 @comcast And they intentionally disable the website for most users to change service - makes it harder for ppl to downgrade and/or avoid being upsold 🤦
Neil Nadelman (@docsane) reported 20 minutes agofromCambridge, Massachusetts
@lyladiaz @RVAwonk A lot of people rent cable modems from Comcast, not realizing that they double as public wifi hotspots. It doesn't mean the public can browse your home network. At least not through that Comcast public network.
Jonathan Summey (@sum_j) reported 24 minutes agofromBrookline, Massachusetts
Hi @Xfinity why is your @peacockTV app so horribly slow & wonky UX? It’s as if it is on dial-up speeds.
The Lonely Wizard (@RockStrEcclesia) reported 26 minutes agofromQuincy, Massachusetts
@comcastcares Hi. Technicians were readjusting the wires along the face of my apartment building this morning, but now Xfinity can't find the modem. I've tried restarts and unplugs, nothing is working. Help, please!
August (@AAugust1970) reported 29 minutes agofromBoston, Massachusetts
@comcast No thanks! Keep my rates down instead
Guglielmo (@bzref) reported 29 minutes agofromNeedham, Massachusetts
@CBSSportsNet is currently down on my @Xfinity system. Turned quickly to Univision...#CHERMA #ChampionsLeague
Chantelle617 (@Chantelle617) reported 32 minutes agofromBoston, Massachusetts
@mizdamaris Oof! No good! Verizon and Comcast have been up and down the utility poles over here like crazy.
Kevin (@BruSox) reported 36 minutes agofromMedford, Massachusetts
Wtf @peacockTV I have Comcast and I can’t sign in thru the app?! What is this
sleepy (@PresidentSleepy) reported 39 minutes agofromBoston, Massachusetts
@comcast @Xfinity needs to give out discounts when their services decide to randomly stop working all the damn time. 2-3 times a week my triple play stops working for HOURSSSSS.
Tim (@dontstoptimqzik) reported 46 minutes agofromSomerville, Massachusetts
I mostly use the XFinity remote to yell “Cancel this show!”
Mikey (@MikeyMike617) reported 47 minutes agofromBoston, Massachusetts
So I don’t have a local feed. I have the MLB Network sports package on Comcast and by my best estimates, I’m on a 15-20 delay for non-Red Sox games. I’ll be putting my phone away for the bottom of the 9th for... you know... no reason at all.
mojaca (@mojaca1) reported 50 minutes agofromBoston, Massachusetts
The Comcast Xfinity Spotify TV app hasn't been working Please fix. @Xfinity @Spotify
Guy F Courtin (@gcourtin) reported 57 minutes agofromBoston, Massachusetts
Ugh...@Xfinity is awful. Scheduled service twice online, neither went through. Now on with their agent via chat and the system must be on dial up. Painful. #fail
Joshua Lawrence Lazard (@theuppitynegro) reported an hour agofromCambridge, Massachusetts
@Xfinity @comcastcares Sooooo has a whole section of Cambridge, Mass been without internet since 4:30ish yesterday? All of the expected repair time dates have not been met. Any TRUE expected time for restoration of service? Why the interruption in the first place?
Eric Gittleman (@GittleBos) reported an hour agofromBrookline, Massachusetts
@DamonTweet For example, Gillette Stadium is located in the Boston TV market, but the Xfinity Center/Great Woods just down the road is not.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

Gunster (@GunsterGaming) reported 6 minutes ago
@comcastcares Sorry only replied for the memes. I got through to phone support. Thanks for the help though!
Jamie Faue (@BrickWallJamieF) reported 7 minutes ago
@CJMcCollum @comcast @Xfinity Also if you have access to the internet & login to your account, there should be steps to refreshing & restarting your box
Joe Rogan Gaming DogeCoin Enthusiast (@iSGXv2) reported 11 minutes ago
@comcast @Xfinity when your **** internet goes out every week for no reason whatsoever!!!
#KobeForever (@Phade2Black_10) reported 12 minutes ago
@R1ckterScale Lol I’m bout to cancel the subscription lol every time I scroll Xfinity I see a free week of league pass
Brooke S. (@bbrooke1) reported 13 minutes ago
@Xfinity how do i sign up for the Texas outage credit?
mike rico (@mikerico77) reported 18 minutes ago
@BellalinaBall @comcast It sucks
Mahmoud🇵🇸 (@ilmloading) reported 19 minutes ago
@CJMcCollum @comcast @Xfinity If you have league pass, open it up on your laptop then use an HDMI cable to plug that into your tv. Good temp solution until you call your cable guy
Rich Meneghello (@RichMeneghello) reported 19 minutes ago
@CJMcCollum @comcast @Xfinity i think the problem is your tv is in your fireplace so maybe your cables melted🔥
Victor Santiago (@VictorS01014788) reported 23 minutes ago
@comcast Internet down again like hats going on now. Happens constantly in my area.
Fed_up_Fed (@FedupFed3) reported 24 minutes ago
@CJMcCollum @comcast @Xfinity Unplug your box, hold down the power button for ten seconds, plug it back in and let it reboot.

Comcast Xfinity Outage in Boston, Massachusetts (2025)

FAQs

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Read The Full Story ›

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Learn More Now ›

Are Comcast and Xfinity the same? ›

Is Comcast the same as Xfinity? Yes. Comcast owns Xfinity and launched the brand back in 2010. Comcast offers internet, TV, home security and phone services under the Xfinity brand.

Show Me More ›

Why is my Xfinity router blinking orange? ›

If your xFi gateway is flashing the orange light for more than 15 seconds, it means that it ain't getting downstream signals from Xfinity. It usually happens during an internet outage or a firmware upgrade. However, if that's not the case, you need to try different fixes to get it to work normally.

See Details ›

How do I report a down Comcast cable? ›

If you would like to report a downed wire, please use Xfinity Assistant; log in, type “downed wire” and follow the prompts, starting with “I want to report a safety issue”. You can also call 1-800-Xfinity if you are experiencing service interruptions.

Should there be a light on my Xfinity cable box? ›

Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light.

Tell Me More ›

What does blue light mean on an Xfinity box? ›

Blue blinking light. WPS mode. Your gateway is trying to make a connection with another wireless device. Once connected, your new device should be up and running. All other color combinations.

How do I check my Internet connection on Xfinity? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

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How do I know if my Xfinity is off? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

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How do I test my Comcast signal? ›

Where can I find the Xfinity Speed Test? To use the Xfinity Speed Test, go to speedtest.xfinity.com using your desktop or handheld device's browser and select Start Test. The Xfinity Speed Test is also available in the Xfinity app (Apple App Store or Google Play) for some Xfinity Internet customers.

See Details ›

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.