What Is Cash App and How Does It Work? - NerdWallet (2024)

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As more people embrace the convenience of cashlessness and contactless payment, tech companies have made it easier to send and receive money instantaneously from a smartphone. Cash App, one of these services, offers some unique functions compared with other money transfer options, such as investing in stocks, getting special savings with certain merchants and restaurants and buying and selling bitcoin.

Read on to learn more about Cash App and its features, benefits and possible drawbacks.

» COMPARE: See NerdWallet's top peer-to-peer payment apps

What is Cash App and how does it work?

Cash App is a peer-to-peer money transfer service from Block Inc. that allows users to send and receive money. This service can help you send your share of utilities to your roommates, pay friends back for coffee, split the cost of a trip or any other money-sending task you want to accomplish with other Cash App users. The way Cash App works is also similar to a bank account: Users can get a debit card — called a “Cash Card” — that allows them to make purchases using the funds in their Cash App account. The app also allows users to invest their money in stocks and buy and sell bitcoin.

How to add money to Cash App

To use Cash App to send payments, you need a bank account, debit card, credit card or prepaid card. You load money on Cash App by tapping the Money tab in the app’s home screen, tapping “Add Cash” and inputting how much cash you’d like to add from your linked account. You’ll then need to confirm the transaction by entering your PIN for the app or by using

How to send money with Cash App

First, you’ll need to have an external funding source (typically a bank account or debit card, but you can also use a credit card or prepaid card) so that you can fund your Cash App account as well as have a place where Cash App funds you withdraw will go. Then you’ll download Cash App on your smartphone. The app will walk you through enrollment, where you’ll create a user account and link your bank account or other funding source.

You’ll be able to use your linked bank account, debit card or other funding source to send money to other Cash App users as well as to transfer money from your Cash App account into your bank account. This is similar to services like Venmo and PayPal, which also allow you to link a bank account to send money; you can also hold any received funds in the app until you’re ready to withdraw them.

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To send a payment:

  1. Open the Cash App mobile app.

  2. Enter the amount you want to send.

  3. Tap “Pay.”

  4. Enter the email address, phone number or “$Cashtag” (another person’s username in the app).

  5. Enter what you are sending the payment for.

  6. Tap “Pay.”

How to receive or deposit money with Cash App

To view the details of a received payment, tap the “Activity” button. You’ll also see the total amount of your Cash App balance at the bottom left of the app home screen.

You can also fill out a form to get your paycheck directly deposited into your Cash App account and deposit physical cash into your account at participating retailers for a fee.

» ALSO CONSIDER: NerdWallet's review of Zelle money transfer

Benefits of Cash App

There are no fees on basic services. Cash App doesn’t charge monthly fees, fees to send or receive money (unless you’re sending from a credit card), inactivity fees or foreign transaction fees.

Cash App comes with an optional free debit card. The “Cash Card” allows users to make transactions and withdraw the money that they have in their Cash App account. The card is issued by Sutton Bank and is unique to a user’s Cash App account. It isn’t connected to a personal bank account or another debit card.

You’ll get free ATM withdrawals if you set up direct deposit. Otherwise the fee is $2.50 to use an ATM with a Cash Card.

Cash App offers help you save money when using the debit card. Users who have the Cash Card can choose offers in their account that allow them to save money on a purchase with a particular vendor (for example, a certain amount off your total bill at a restaurant). Only one offer is allowed to be active at a time, but you can swap offers as often as you want.

You receive a cash bonus for friends who join using your referral code. If you send a referral code to your friends and they sign up for Cash App using your link, then you receive a cash bonus per friend who signs up.

Cash App offers the ability to invest. Cash App allows users to buy stock in specific companies with as little or as much money as they want to invest. Stocks can be purchased with the funds in your Cash App account; if you don’t have enough funds in the app, then the remaining amount will be taken from your linked bank account.

Cash App is Bitcoin compatible (but with fees). Cash App users can buy and sell bitcoin, but Cash App might charge a fee, which you’ll see before you complete the transaction. Depending on how quickly you choose to receive deposits of Bitcoin you withdraw, you may be charged a fee for withdrawals, too.

» ALSO SEE: Our guide to Bitcoin for beginners

Things to consider about Cash App

Your funds aren’t FDIC-insured unless you have a Cash Card or a sponsored account. (See below for more details on sponsored accounts.) Cash App’s functionality may walk and talk a bit like a bank, but there is a clear distinction between the app and a bona fide, bank-chartered financial institution.

Having FDIC insurance means that if your bank were to suddenly go under, your funds would be federally insured, usually up to $250,000. Your Cash App funds have FDIC insurance only if you also have a Cash Card or if you have a sponsored account. (For example, Cash App users ages 13 to 17 must have an adult sponsor their account in order to use some features. The sponsor’s account and the teen’s account are both FDIC-insured).

Customers’ funds in Cash App are never transferred or held with Sutton Bank and therefore don’t receive FDIC insurance. So if you don’t have a Cash Card or a sponsored account, it’s safer to transfer your Cash App balance to your FDIC-insured bank account.

Using a credit card is not free. Cash App charges 3% of the transaction to send money via linked credit card. This is a fairly standard fee compared with other money transfer apps; Venmo, for example, also charges 3% to send money with a linked credit card. To avoid this fee altogether, use your linked bank account or the funds in your Cash App account to send money.

There are spending limits on the Cash Card. The maximum that can be spent on your Cash Card is $7,000 per transaction and per day and $10,000 per week. The maximum that can be spent per month is $25,000.

There are withdrawal limits on the Cash Card. The maximum amount that can be withdrawn at an ATM or store register cash-back transaction is $1,000 per transaction, $1,000 per day, and $1,000 per week.

Instant deposits of Cash App funds to your bank account cost a fee. You’ll pay 0.50% to 1.75% to have your funds transferred immediately. There’s no fee to deposit your Cash App funds to your linked account with a standard transfer, which takes one to three business days.

Frequently asked questions about Cash App

Here are answers to some common questions about using Cash App.

What is Cash App?

Cash App is a peer-to-peer money transfer service that lets users send and receive money. Cash App also functions similarly to a bank account, giving users a debit card — called a “Cash Card” — that allows them to make purchases using the funds in their Cash App account. Cash App users can also invest their money in stocks and buy and sell bitcoin with the app.

How does Cash App work?

Cash App is a mobile application, so in order to use it you’ll first need to download the app to your mobile phone. Then you’ll need to create a Cash App account, which requires linking to your bank account or another external funding source. To pay someone or request a payment through Cash App, you must enter the other person’s $Cashtag, email address or phone number after you tap “Pay” or “Request.”

Is Cash App safe?

Cash App is safe to use to send and receive money to and from people you know. Information you send on the app is encrypted, and the app uses fraud detection technology.

You can help keep your Cash App use safe by following best practices, including only using it to send and receive money to friends and family. Other precautions you can take include turning on the security feature that requires your passcode, fingerprint or face recognition to make a Cash App payment, and enabling email or text notifications so you’re alerted of every Cash payment. (Learn more about how to avoid peer-to-peer payment app scams.)

Do you need a bank account to use Cash App?

No, you don’t need to have a bank account to use Cash App. The app also lets you link a debit, credit or prepaid card.

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What Is Cash App and How Does It Work? - NerdWallet (2024)

FAQs

What Is Cash App and How Does It Work? - NerdWallet? ›

Cash App is a financial platform, not a bank. As a Cash App card user, your spending and savings balances are FDIC-insured through Cash App's partner bank, Wells Fargo. Interest on the savings balance is paid by Wells Fargo.

What are the disadvantages of using Cash App? ›

One of the biggest disadvantages of Cash App is that you are limited to sending and receiving up to $1,000 during the first 30 days on the app. After that, you can have your limit raised. However, if you are looking to perform major transactions early on, you may have to use another app.

What is Cash App and how does it work? ›

Cash App offers the following services and features: Money transfers: Users can send and receive money, as well as transfer the money they have in their Cash App account to a linked bank account. Sending and receiving money is free. Standard transfers also charge no fees and take one to three business days to complete.

Does Cash App work in Canada? ›

Cash App is not available in Canada. Canadians can use alternative peer-to-peer (P2P) money transfer apps such as Interac e-Transfer, PayPal, Wise, or Venmo (with a US bank account and US phone number). For sending money from Canada to the US or UK, money transfer services such as Remitly or WorldRemit can be used.

Do you have to have a bank account to use Cash App? ›

Do I need a bank account to use Cash App? No, you don't need a bank account to create a Cash App account or add money to your Cash App balance. There are a number of ways to send and receive money through Cash App if you don't have or want to link your bank account.

Why not to use Cash App? ›

The Consumer Financial Protection Bureau is warning that the funds may be at risk if the app's parent company runs into trouble. Millions of Americans use mobile payment apps to pay friends, family and retailers, but they may not know that money held in the apps often lacks federal insurance protection.

Is it safe to link bank account to Cash App? ›

Cash App uses cutting-edge encryption and fraud detection technology to make sure your data and money is secure. Any information you submit is encrypted and sent to our servers securely, regardless of whether you're using a public or private Wi-Fi connection or data service (3G, 4G, or EDGE).

Why would someone use Cash App? ›

Cash App is a peer-to-peer (P2P) mobile payment app for people in the US and UK that lets you send money to other Cash App accounts. You can also invest in stocks through Cash App, trade Bitcoin, or pay for goods and services at participating retailers.

Are Cash App Safe? ›

How does Cash App keep my account safe? Cash App uses cutting-edge encryption and fraud detection technology to make sure your data and money are secure. Any information you submit is encrypted and sent to our servers securely, regardless of whether you're using a public or private Wi-Fi connection or data service.

What is Cash App mainly used for? ›

Cash App is a popular peer-to-peer (P2P) payment service. To make payments, you need the contact's phone number, QR code, or email, and can then either send or receive money, which is free of charge.

What is the Canadian version of Cash App? ›

Unfortunately, as of 2024, Cash App is not available in Canada since the app has not expanded its reach there yet. However, Canadians can still enjoy the benefits of peer-to-peer fintech apps through alternatives like Tangerine, Remitly, and Wise.

What is the equivalent of Cash App in Canada? ›

Wealthsimple. Wealthsimple Cash stands out as a peer-to-peer (P2P) app allowing instant e-transfers on your mobile device. Opening an account and conducting standard transactions incur no fees, making it stand out as one of the closest alternatives to Cash App, especially with its unique Dollar $ign identifiers.

Why isn t Cash App allowed in Canada? ›

Cash App doesn't work in Canada, largely because the P2P money transfer service is dominated by Interac e-Transfer. In the United States and United Kingdom, Cash App is a popular app to transfer money between friends and even invest. In Canada, our main alternatives are Interac e-Transfer, PayPal, and Wise.

What is the Cash App fee for $100? ›

If you're sending $100 funded by a credit card, the fee is 3% for either account type. Cash out is free unless you select instant deposit which is 1.5% 0.5% - 1.75%, with a minimum fee of $0.25. This applies to personal and business accounts.

What are the pros and cons of Cash App? ›

Cash App Key Features
  • Direct Deposit and Instant Transfers. ...
  • No Monthly Fees on Basic Services. ...
  • Ability to Buy, Sell, and Hold Stocks and Bitcoin. ...
  • Cash App Pros and Cons.
  • Ease of Sending and Receiving Money. ...
  • Integrated Investment Platform. ...
  • Customizable Debit Card. ...
  • Limitations on Customer Service Channels.
3 days ago

How do I use Cash App for the first time? ›

Create an Account
  1. Tap on Cash App to launch it.
  2. To create an account, enter your phone number or an email address.
  3. Cash App will send you a secret code via text or email—enter it.
  4. You can invite friends to sign up with Cash App to earn cash (optional)
  5. Enter your debit card info to link your bank account to Cash App.

Will Cash App refund money if scammed? ›

Will Cash App refund money if I'm scammed by a fraudulent seller or buyer? Cash App at +1-844-658-2040 or (800-969-1940) may refund money in cases of fraudulent activity or unauthorized transactions. Users should report the incident to Cash App immediately to initiate an investigation. 2.

Does Cash App charge a fee? ›

The system ensures standard transactions for free, and you'll incur no added Cash App fees for sending money to your family members or friends from your Cash App account tied to your debit card or a bank account. However, by supporting transfers with your credit card, you'll incur a 3% fee .

How much is the Cash App fee for $100? ›

What is the Cash App fee for sending or receiving $100? Cash App doesn't typically charge a fee for sending or receiving $100, with a few exceptions. If you use a credit card to send money through Cash App, you'll pay a 3% fee, which is $3 for a $100 transaction.

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