U-verse TV brings everything to you (2024)

U-verse TV brings everything to you (1)

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U-verse TV brings everything to you (2)

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U‑verseTV brings everything to you

Welcome to your personal information destination for U‑verseTV in one convenient location. Everything you need to know about U‑verseTV is here.

U‑verseTV brings everything to you

Welcome to your personal information destination for U‑verseTV in one convenient location. Everything you need to know about U‑verseTV is here.

U‑verse&nbspTV gives you access to entertainment almost&nbspeverywhere

Make a selection to learn more

U‑verseTV gives you access to entertainment almosteverywhere

Make a selection to learn more

U-verse TV brings everything to you (3)NEW U-verse TV Mobile App

Transform your mobile device to enhance your viewing experience to:

• Watch Live TV
• Manage DVR recordings
• Search and watch on-demand movies and TV shows

U-verse TV brings everything to you (4)Stingray Music & Karaoke

Listen to your favorite music, all conveniently right on your TV screen.

Access Stingray Music by pressing the "Go Interactive" button on your U-verse TV remote.

U-verse TV brings everything to you (5)NBA League PassU-verse TV brings everything to you (6)

Enjoy up to 40 live regular season games per week on your TV or mobile phone.

Go to channel 9910 to order.

Learn More >

U-verse TV brings everything to you (7)Manage DVR RecordingsU-verse TV brings everything to you (8)

With Total Home DVR, record shows and easily access, manage, and edit your recordings from almost anywhere.

Learn More >

U-verse TV brings everything to you (9)Enhance Your Entertainment Experience

Upgrade for access to more movies, classic and fan-favorite films, live sports, premiere channels, and on-demand entertainment.

See what’s “Most Popular” from a growing catalog of thousands of movies and shows.

U-verse TV brings everything to you (10)Stream Your Subscriptions

Get access to 3rd party apps with authentication.

Paramount+ with Showtime subscribers, MAX subscribers, and NFL RedZone subscribers, may all use their U-verse account credentials to log in to the apps of each content provider.

U-verseTV app, everything TV at your fingertips

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U-verseTV app, everything TV at your fingertips

U-verse TV brings everything to you (11)

Let's explore the U-verse TV app

Live TV, DVR management and on demand, down the street or on the road.

Learn more >

Let's explore the U-verse app

Live TV, DVR management and on demand, down the street or on the road.

Learn more >

Let's explore the U-verse app

Live TV, DVR management and on demand, down the street or on the road.

Learn more >

U-verse TV brings everything to you (12)

Movies & shows from your favorite TV networks

With your U‑verseTV subscription, you have quick and convenient access to new streaming content.

Learn more >

Movies and shows from your favorite networks

With your U-verse TV subscription, you have quick and convenient access to new streaming content.

Learn more >

Sign into select apps with your U-verseTV username and password.

Download for iOS in the App Store, Android in Google Play,or Fire TV at Amazon.com.

Sign into select apps with your U-verseTV username and password.

Download for iOS in the App Store, Androidin Google Play, or Fire TV atAmazon.com.

U-verse TV app

U-verseTV app discover everything you can do

Click (+) to learn more and (x) to close

U-verseTV app discover everything you can do

Click (+) to learn more and (x) to close

What's new?

DVR, streaming and on-demand anywhere you go.

What's improved?

Find out how we have made the U-verse TV app even better then before.

What you need to know

Learn how you can get the U-verse TV app and how it works.

I have questions

Frequently asked question about the U-verse TV app.

U‑verse&nbspTV offers ways to enhance your entertainment experience

Upgrade for access to the best movies, classic and fan-favorite films, live sports, premiere channels, and on-demand entertainment. U‑verse&nbspTV packages&nbsponly&nbspget&nbspbetter.

U‑verseTV offers ways to enhance your entertainment experience

Upgrade for access to the best movies, classic and fan-favorite films, live sports, premiere channels, and on-demand entertainment. U‑verseTV packagesonlygetbetter.

U‑verseTV U200

• 370+ channels

• News

• Movies

• Family entertainment

• Local channels

• 34 digital music channels

U‑verseTV U300

• 485+ channels

• STARZ

Paramount+ with SHOWTIME

• STARZ Encore

• The Movie Channel

• 34 digital music channels

U‑verseTV U450

• 550+ channels

• MAX

• Cinemax

• Popular sports channels

• Local channels

• 34 digital music channels

Upgrade with the U-verse TV Account Manager on-screen tool on Ch9910.

To find out what’s playing now, select Guide on your remote control, or sign into the U‑verse TV app. You can print a channel lineup PDF.

Upgrade with the TV Account Manager on-screen tool on Ch9910.

To find out what’s playing now, select Guide on your remote control, or sign into the U‑verseapp. You can print a channel lineup PDF.

FAQ

FAQ

Login and Account Settings

Login and Account Settings

What Member ID and Password do I use to log in?

When you first launch the U-verse TV app, you must enter your U-verse login ID and Password. The ID and password are the same ID and password as your AT&T High Speed Internet account (which is the same as your e-mail account provided for AT&T High Speed Internet service).

Can Sub Accounts access U-verse TV?

Yes, sub accounts can access U-verse TV.

What do I do if I forget my password and/or username?

On the Login page, you will find links to: Forgot ID? and Forgot Password?  Select the appropriate link and follow the instructions to either recover or reset them.

Can more than one device access U-verse TV at a time?

Yes, members of the same U-verse TV account can access and play content at the same time.

How can I manage my Cellular Data usage while using U-verse TV?

You can manage your cellular data usage by tapping on Cellular Data Setting which is found in the Preferences section of Settings.  You may adjust your cellular data access through the link found within the warning message or in Cellular Data Settings.  You may also choose the frequency in which you receive this warning message.

Where can I go for questions about my bill?

You can view your U-verse bill by tapping myAT&T App which is found in the Support section of Settings. Subscribers that have already downloaded the separate myAT&T App from the Apple App store will be linked directly to the myAT&T App. Once validated in that App, you can view your bill. You can also access your bill at: https://m.att.com/myatt/.

Show/Movie Details

Show/Movie Details

What can I do on the Show/Movie Details Page?

The Show/Movie Details page is a central location or hub where everything about a particular show or movie available on U-verse can be found.  The show title, description and details are provided at the top of the page.   You can also take direct action to either view or record that specific show by tapping Record or Watch  Find more information about the show’s cast and crew by tapping on that actor’s photo and exploring related shows in which they appeared.  This is found under the Info segment on iPhone or by just scrolling the page on the iPad. Tap Photos for expanded views of scenes from any show.

Guide

Guide

How do I use the Guide?

To browse the TV Guide, tap the Guide tab.  The Guide will enable you to browse the TV guide listing for your U-verse TV service at home.  You can swipe up and down to scroll through channels in the Guide.  You can also move quickly through channels in the guide using the quick scroll bar on the right.  Either tap or drag to the location in the Guide.  Additionally, you can swipe right or left to change the time being displayed.  The Guide will display what is scheduled to be on within the next 2 weeks.  Multiple searching and filtering functions are available at the top of the Guide, allowing you to quickly find your favorite shows and channels.        By default, the guide hides SD channels as well as channels that are not viewable on the mobile device.  If you are wanting to set a recording, or learn more about a particular show that is in SD, or on a network that does not allow us to show their content online, simply remove the filter that hides the relevant content.

Can I set up favorites so that I can easily find my favorite channels, shows and actors?

Yes, select Settings, and then Favorites.  Once selected, favorite shows will then appear in the Guide with a heart next to them.  Touching the heart toggles favorites on and off.  By tapping the Favorites Filter icon at the top of the Guide and selecting Favorite Channels Only the Guide will display only your favorite channels.  Find your favorite HD Channels by tapping HD Channels Only as a filtering option.  Or, select both Favorite Channels Only and HD Channels Only to see only your favorite HD channels.

Scheduling and Managing Recordings on Your Home DVR

Scheduling and Managing Recordings on Your Home DVR

Can I record a show on my Total Home DVR from my device?

You can record a show by first tapping on a show and getting to the Show/Movie Details page.  Tap Record, confirm your settings and tap Record again to set your recording.  Tap Record Series to record the entire series.

Can I manage my recordings that are scheduled to record on my Total Home DVR?

You can manage recordings by tapping the Recordings tab.   Tap the upcoming show that you wish to change.  From there you can Cancel Recording or Cancel Series.  You may also tap Series Options to add additional time at the end of your recording(s) to ensure you do not miss anything should a show overrun its time period (i.e. sporting events or live programs).  You can also set when the recording(s) will be deleted from your DVR.

Can I set default DVR Settings that will apply to every recording that I initiate?

You can set default DVR Settings by going to Settings on the My U-verse TV page.  Tap Recording Settings found within Preferences.  You can then set default recording options for all individual show and series recordings.

On Demand Streaming Content

On Demand Streaming Content

Can I watch TV shows or movies on my device?

You can watch TV shows or movies by tapping the On Demand tab to select from the library of shows available to watch on your mobile device.  You can browse available shows by TV Shows, Movies, Networks or recently Watched.  When you find something that you would like to watch, just tap Watch to begin streaming it on your device.

If I get interrupted while watching a show, can I start playing it later from where I left off?

If at any time you get interrupted and need to stop watching a show you can easily continue from  where you left off by tapping Watched on the main On Demand page.  There you will find a list of your recently watched shows, along with a progress indicator for each.  Just select a show to continue watching it from where you left off.

If I get a new device, how do I transfer the U-verse TV App to it?

You do not transfer the app.  You must download the U-verse TV App from Apple App Store to your new device and sign in using your U-verse ID and password.

Can I stream shows when I am outside of the US?

Streaming rights are within the US only.

Live TV

Live TV

Where can I find Live TV within U-verse TV Mobile?

Live TV is accessible via the Live TV icon tab found in the Navigation Bar at the top of the page.

Is Live TV available on Wi-Fi and the cellular network?

Yes, Live TV is available on both Wi-Fi and cellular networks.

How do I see what Live TV channels are offered?

After you tap the Live TV icon you will see a Live TV guide presenting Live TV channel offerings available in your market.

How do I play a Live TV program?

Upon tapping Live TV the last channel played will begin to play.  Tap another channel row to begin playing the show that is currently airing on that channel.

How can I tell when a Live TV Channel is locked and not available?

When a locked, Live TV channel is tapped a lock notification will be displayed in the video player.  A subscriber can unlock the channel by tapping Unlock and entering the account’s Parental Control Pin.  The show will begin playing, momentarily.

Are shows available in Spanish on U-verse TV?

Yes, there are Spanish language shows on U-verse TV.

How do I watch a show with Closed Captioning on U-verse TV?

To watch a show with Closed Captioning on U-verse TV you will tap the CC icon in the player while the video is playing.  To turn off, tap the CC icon a second time.

California Public Utilities Commission (CPUC) Notice of Public Hearings

California Public Utilities Commission (CPUC) Notice of Public Hearings

What is this notice about?

This Notice is about Rulemaking 23-04-006 regarding the Order Instituting Rulemaking Proceeding to Consider Changes to Requirements on Video Franchisees Under the Digital Infrastructure and Video Competition Act, and Revisions to General Order 169.

Why am I receiving this notice?

The CPUC has directed us to inform you that you are invited to participate in these hearings, which provide an opportunity to hear your comments, concerns, and opinions regarding changes to the Commission’s licensing and oversight of video franchisees under the Digital Infrastructure and Video Competition Act of 2006 (DIVCA). The CPUC is considering whether to adopt specific customer service standards that apply to state franchised video services, and processes to adjudicate customer complaints regarding franchised video services.

How can I participate in these hearings?

You may attend the in-person hearings or watch a livestream of the remote hearings. You can state your comments and participate either at the in-person or remote hearing. You can also submit comments by mail or post them on the CPUC’s public comment portal. For further information, go visit: https://www.cpuc.ca.gov/pph or https://www.cpuc.ca.gov/videofranchising.

When/how are the hearings taking place?

In-person hearings hosted by the CPUC:

August 14, 2024 September 5, 2024
1-3pm and 5-7pm1-3pm and 5-7pm
SacramentoMonterrey Park

Remote hearings hosted by the CPUC:

September 19, 2024
1-3pm and 5-7pm


For more Information or specific details visit cpuc.ca.gov/pph .

How can I participate in the remote hearings?

The remote PPHs may be observed using the live video broadcast AdminMonitor webcast link or heard on the toll-free telephone number. The AdminMonitor broadcast has English or Spanish captions that can be accessed by clicking the green button below the video screen. To provide public comment, participants should use the toll-free telephone number and participant code noted above. Participants who wish to speak must then press “star one” and record their first and last name when prompted. This will alert the operator who will then queue the speakers one-at-a-time and announce each speaker’s name at the allotted time. When it is time for public comment, the ALJ will make an announcement through the telephone line for those who wish to speak. Public officials wishing to speak at the PPHs should provide the telephone operator with their name, title, and governmental entity.

Written public comments may be provided at any time during this proceeding through the Add Public Comment tab on the Commission’s website at

apps.cpuc.ca.gov/c/R2304006 .

How does this process work?

This rulemaking is considering potential changes to DIVCA regarding customer service standards for a holder of a state video franchise and to processes to adjudicate customer service complaints regarding these franchised video services. The rulemaking is assigned to a CPUC Administrative Law Judge and a Commissioner, who will consider proposals and evidence presented during formal processes, and then issue a proposed decision. Any CPUC Commissioner may sponsor an alternate decision with a different outcome. The proposed decision, and any alternate decisions, will be discussed and voted upon by the CPUC Commissioners at a public CPUC Voting Meeting.

How to contact the CPUC:

Please visit the Commission website at apps.cpuc.ca.gov/c/R2304006 to submit a public comment about this rulemaking to the CPUC. You may also mail written comments to the CPUC’s Public Advisor’s address below. For more information on participating in the public hearing, submitting comments, to request special assistance, or to request a non-English or Spanish language interpreter, please contact the CPUC’s Public Advisor’s Office at least five days prior to the hearings.

How to contact the CPUC Public Advisor’s Office:

505 Van Ness Avenue San Francisco, CA 94102
Phone: 1-866-849-8390 (toll-free) or 1-415-703-2074
Email: [emailprotected]
Please reference Rulemaking 23-04-006 in any communications you have with the CPUC regarding this matter.

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U-verse TV brings everything to you (2024)

FAQs

Is AT&T discontinuing U-verse? ›

In selected markets, AT&T began to replace AT&T U-verse TV with a new service based on its DirecTV Now platform, AT&T TV, in August 2019. On April 3, 2020, AT&T began announcing that U-verse would no longer be available to new customers.

What are the benefits of U-verse TV? ›

The Benefits of Uverse Att

With speeds up to 1000 Mbps, users can enjoy fast download and upload speeds, making it easy to stream movies, download music, and work from home without any lag. Additionally, Uverse Att offers a wide range of cable TV packages with hundreds of channels to choose from.

Why is AT&T U-verse so expensive? ›

U-verse TV packages

TV networks are continuing to increase the fees they charge for U-verse TV® for the right to distribute the content they produce, including movies, shows, and sporting events. We remain steadfast in our commitment to bringing you the best programming at a fair and reasonable price.

Does the U-verse app still work? ›

The U-verse App is available for use by U-verse TV subscribers, at no additional charge, from the Apple, Google Play, and Amazon App Store. Upgrade for access to the best movies, classic and fan-favorite films, live sports, premiere channels, and on-demand entertainment.

What should I replace U-verse with? ›

Other important factors to consider when researching alternatives to AT&T U-Verse include price and customer service. The best overall AT&T U-Verse alternative is Charter Spectrum. Other similar apps like AT&T U-Verse are Xfinity, Verizon Business Internet Solutions, SuddenLink by Altice, and Lumen Fiber+ Internet.

Is there a fee to cancel U-verse? ›

You'll be charged an Early Termination Fee (ETF) if you disconnect your AT&T Internet service more than 14 days after activation and you have a term commitment. The ETF is prorated and reduced for each month that your Internet service is active.

Why did AT&T cancel U-verse? ›

One strong reason for the stop in the AT&T discount U-verse TV and Internet service can be the decline in revenue and the acquisition of DirecTV. After the acquisition of DirecTV, AT&T saw a rise in entertainment revenue by 1.6%, which sums to a staggering $13,000 million in the entertainment sector.

What is the difference between AT&T and AT&T U-verse? ›

U-verse was formerly the name for AT&T's triple-play offering, but now it is only used for the TV service, while the internet and phone services are called AT&T Internet and AT&T Phone.

What is the U-verse 200 package? ›

The U200 package is one of the most popular choices among AT&T customers. It offers over 360 channels, including local networks, sports, news, entertainment, and more. With the U200 package, you'll have access to popular channels like ESPN, CNN, Nickelodeon, HBO®, Showtime®, and Cinemax®.

What are the hidden fees with ATT? ›

Hidden costs of AT&T internet plans. AT&T hidden costs tend to fall into three categories: installation, equipment, data fees, and billing fees. Most of these fees can be avoided if you're careful to return equipment after you end your AT&T service, stay within data limits, and pay your AT&T bill on time.

Is AT&T U-verse reliable? ›

U-verse Internet customers now receive service from AT&T Internet, and can still expect to receive fast, reliable service.

Why is my AT&T U-verse bill so high? ›

You likely have activation or upgrade fees. These are in addition to other applicable charges, taxes, and fees.

Is AT&T dropping U-verse? ›

AT&T is phasing out the U-verse brand in favor of a simpler approach to its products. AT&T Internet and AT&T Phone will replace U-verse Internet and phone.

What is AT&T replacing U-verse with? ›

AT&T U-verse Internet is now AT&T Internet.

Why is Fox not on U-verse? ›

Having trouble finding your local network affiliates on DirecTV and AT&T U-Verse? You're not alone. AT&T DirecTV customers no longer have access to local affiliate programming from major networks including ABC, Fox, NBC The CW and CBS due to an ongoing contract dispute with Nexstar.

What is the future of AT&T U-verse? ›

Company officials have said that it will no longer provide AT&T discount U-verse TV or ATT Internet U-verse service to new customers. Existing customers do not have to worry, however. They can continue with the service, but eventually, they will be asked to move to DirecTV and AT&T Internet.

What network is AT&T shutting down? ›

When will AT&T be shutting down its 3G network? The sunset of the AT&T 3G network is planned to happen on February 22, 2022. From then on, AT&T will no longer be able to provide data or voice services over a 3G network. This is all part of AT&T's ongoing investment in its 5G offerings.

Does AT&T no longer offer cable TV? ›

AT&T no longer offers TV service. But if you were considering signing up for AT&T TV before it disappeared, check out DIRECTV STREAM—same service, new owner.

Why is my AT&T U-verse not working? ›

Ensure all cables and cords are connected properly and securely. Confirm you have power. If you have power and the TV receiver is turned on, the power button on the front of the receiver has a green light surrounding it. If you do not have power, move the TV receiver to a working electrical outlet.

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