Top 277 Reviews From Legit BudgetPetCare.com Buyers (2024)

Customer ServicePricePunctuality & Speed

Great selection of products and fantastic prices! Have been purchasing several products from Budget Pet Care for at least four years and have always had a positive experience! Even when it was necessary to contact customer service for a minor issue, it has always been handled promptly and with satisfaction. I definitely recommend using Budget Pet Care for your pet needs.

Customer ServiceStaff

Budget Pet Care is the perfect place to purchase medicine and other needs / supplies for your fur babies! Their associates are very professional, knowledgeable, and kind. If there is a problem or question just give them a call or send an email, their associates handle it right away.

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PricePunctuality & Speed

This company provides the same product for much lower prices than at the vet. I have never had a problem, other than the wait time. If you plan ahead, it is not an issue. Having a pet is expensive, so it is nice to be able to save some money to get the exact same item. I will continue to purchase from Budget Pet Care.

PriceStaff

I have ALWAYS received good service. I have been buying from this company now for a couple of years. When I had a question, it was promptly answered. I have never had a problem getting my products. Great products with a fantastic price.

I’m sure the pet med industry wrote a protected clause somewhere. So conclusion is this medication is just fine. Same ingredients same dosage just same outrageous drug cost for USA dog meds as for humans. Just fine. PS: DO NOT buy any heartworm meds anywhere unless you have had your dog tested for heart worm first!! JM Portland OR

Customer ServiceOnline & App

I ordered ** for our 3 dogs. It took 3 weeks to get here. In the meantime I noticed that the tracking information showed it was coming from Singapore. Singapore is not China. I called the 1-800 on the website and they answered and were very helpful. They said I can refuse it if I was concerned. It was put in my mailbox, so I had no opportunity to refuse. I called the manufacturer, Zoetis after it arrived. They said it is a valid product, but not for use in the USA. So, I called Budget Pet Care and told them I wanted to return the product. They said they will send me a Pre-paid envelope to return. Customer service has been good so far. We will see if we get our money returned. I wish they informed the customer BEFORE ordering that it is not for use in the USA.

Customer Service

I placed an order with BudgetPetCare.com. First off I did not get an email confirmation for the order, I tried emailing them several times about this and never got a response, I did finally get an email with a tracking number they said was for USPS but it was not valid. 10 days later I did receive the package which ended up coming from Singapore. I ordered frontline for dogs and revolution for cats and all the packages are stamped Boehringer Ingelheim South Africa, manufacturing site France, so who know if this stuff is legit or not, has anyone received this same stuff and tried using it?? I will not order from this place again and I don't know if I dare use this stuff. I might try and return it.

Online & App

There is absolutely nothing on the website to tell you that these products are coming from China before finalizing your order. You don't know this information until after you have bought the products. It has been over two weeks since I ordered and the pet medications I ordered are still in transit, it was at least 5 days before they even shipped them out! In this day and age that is totally unacceptable!! Never buy from Budgetpetcare.com. If your pet needs meds, they will die before you get the medication.

Price

I had been buying Bravecto from a company called BugetpetWorld, it was the same product I bought in the U.S. with half the cost, our dog gets demodicosis, and the Bravecto takes care of it, we never saw signs of it coming back until my son bought the product from BudgetpetCare, it is NOT the same, it does NOT control it, I contacted BudgetpetWorld after I found that my son ordered from the wrong company, they said that this company is a competitor, and that they have had many complaints from people who have confused their company with this one because they have copied the same web site look, and close name. Do Not buy from this company, they say it is from Canada but it ships from China, it is not the same, BudgetPetWorlds product, is the same as if you bought in the US, just take a bit longer for shipping.

1. Company is located in Canada so I was under impression that is where orders came from.