FAQs
Open Internet Explorer and type the web address (also called a URL) provided by your administrator (for example: www.healthstream.com/hlc/FacilityName). You may have an HLC icon on your PC desktop or your institution's intranet. If so, double-click the HLC icon. The Login page appears.
How do I login to HCA HealthStream? ›
For your initial log-in, please use your Facility code followed by your employee # as your User ID and password.
Can you do healthstreams at home? ›
HealthStream is mainly used by healthcare organizations, medical device companies, and pharmaceutical companies. How do I access HealthStream from home? To access HealthStream from a home network, users can go to the URL provided by the administrator and log in to the HealthStream portal.
How do I contact HealthStream? ›
Need support? We are here to help. Anyone can reach us at 800-521-0574, Monday - Friday, 7 a.m. to 7 p.m. CT or, if you are a HealthStream administrator, please log into the Customer Support Portal.
Why can't I log into HealthStream? ›
If you are having trouble logging in, click "Forgot Your Password." Enter your User ID and click Submit (don't enter anything in the email field). If you have an email associated with your account, you will receive a system-generated email with a link to reset your password.
What is my HealthStream ID? ›
Your hStream ID is the account you use to access applications within the HealthStream ecosystem, like the new Resuscitation Skills mobile app. It includes the email address, phone number, and password you use to sign in and stores your security and contact details.
How to unlock HealthStream account? ›
Forgot your password? Use the forgot password link above, BEFORE contacting a HealthStream Administrator. If you are locked out (after 3 failed attempts), you will be locked out for 15 minutes before you can try again. Please use the Forgot Password link if you cannot remember you password.
Does HealthStream have a mobile app? ›
These can be accessed on an unlimited basis via the HealthStream platform or the highly utilized mobile app, available on the Apple App Store and Google Play.
How do I create a HealthStream account? ›
Reach out to your product's HealthStream contact to access your request form. Follow the instructions provided to you regarding the creation of your hStream ID. Wait for confirmation that your Community account has been created and your access has been provisioned.
How do I log into my HealthStream account if I forgot my username? ›
If you have forgotten your User ID, please contact your HealthStream Administrator, local help desk, Education Department, or Human Resources Department. If you know your facility's HealthStream Learning Center URL, help with User IDs and passwords is often available on your facility's login page.
HealthStream Learning Center is a web-based learning management platform designed to help healthcare organizations create, organize, and manage regulatory compliance training for the workforce.
What is HealthStream HLC? ›
The HealthStream Learning Center (HLC) allows administrators, depending on their role and affiliation, to develop, manage, assign and track completion of educational learning for their institutions. The key features include: Access to a comprehensive library of online courses.
Is HealthStream a legit company? ›
HealthStream reviews FAQs
HealthStream has an overall rating of 3.9 out of 5, based on over 375 reviews left anonymously by employees. 77% of employees would recommend working at HealthStream to a friend and 61% have a positive outlook for the business. This rating has decreased by 1% over the last 12 months.
How do I reset my HealthStream password? ›
On the login screen, click on “Forgot your password?” b. Follow the prompts Page 2 Use your User ID (badge number) or Dameron email address: If you are using WebMail to access your email, you will need to Copy the password reset web address (highlighted lines) and Paste it into your browser address bar.
How do I add a test to HealthStream? ›
Adding a Test
- Search for the course to which you want to add a test. See Searching for a Course for details on conducting a course search. ...
- Click Add a Test. The Common Properties page appears.
- Enter the common properties. (See Adding a Learning Activity.)
- Click Save. The test editing page appears.
What are the password requirements for HealthStream? ›
Passwords should:
- Be at least 8 characters in length.
- Include a combination of upper and lower case letters.
- Contain at least 1 number.
- Contain at least one symbol such as ! @$%&
How do I unlock my HealthStream account? ›
The account cannot be unlocked by an administrator. To prevent a lockout, after 3 failed login attempts, click the "Forgot your password?" link on this page to reset your password yourself or contact your help desk or an LMS administrator to reset your password.