Geek Squad at Best Buy at 60 W 23rd St New York, New York | Support for appliances and TVs (2024)

FAQs

How much does Best Buy charge for Geek Squad? ›

1-800 GEEK SQUAD (1-800-433-5778). Tech Support members can also get up to 90 minutes of in-home support for a $49.99 fee per visit. How often can I contact Geek Squad with issues?

In 2002, Geek Squad became part of Best Buy, and together we've provided trusted, expert service for millions of customers.

We are able to take a look at the unit in a free 20 minute appointment. We'll look to see what's going on and how it can be fixed. From there, it depends on the issue. To get started, I'd recommend making a reservation for your local Best Buy's Geek Squad.

This means customers are not allowed to tip Best By delivery drivers, installers, and Geek Squad workers. The policy also emphasizes that when a customer pays for a product and service, they have fully paid for the purchase." A: All free.

Pay for your own repairs or replacements. If you don't purchase a protection plan, you can pay out of pocket if any issues arise, either paying for the item to be repaired or to replace the item altogether. Purchase a Geek Squad protection plan.

(800) 433-5778

Geek Squad / Customer service

The estimated total pay range for a Geek Squad Agent at Best Buy is $17–$22 per hour, which includes base salary and additional pay. The average Geek Squad Agent base salary at Best Buy is $19 per hour. The average additional pay is $0 per hour, which could include cash bonus, stock, commission, profit sharing or tips.

What is the difference between Best Buy Total tech and Geek Squad protection? ›

Before jumping into everything you get with Totaltech, you should know that Totaltech and Geek Squad protection are different. You can have both, but the difference is that Geek Squad protection is for a single item, whereas Totaltech supports a wide variety of tech needs.

Geek Squad Agents are our do-it-all secret weapons, both in our stores and making house calls to our customers' homes. From delivery and installation to set up and repair, you'll help our customers get the most out of their tech and achieve their everyday goals.

To repair your device, we'll collect a flat-rate labor fee of $84.95 at the store (unless you are covered under a Geek Squad Protection Plan or manufacturer warranty). We will then send your device to Geek Squad City, where they will diagnose your issue.

If you are buying geek squad, certified refurbished products, you are simply buying something with a fancier label than open box. The original in-store warranty/return policy still applies so if you are not satisfied with it, you can bring it back for a full refund.