Contact us at nib | nib (2024)

Table of Contents

Take action in your member account Manage your account Check your cover Manage your claims Manage your account Check your cover Manage your claims Give us a call Health insurance Australian Residents Overseas members Corporate clients Australian Residents Overseas members Corporate clients Travel insurance Travel insurance customer enquiries 24hr Worldwide Emergency Assistance Travel insurance customer enquiries 24hr Worldwide Emergency Assistance Find a provider near you Looking for something else? Other nib services For Providers nib Partners Other nib services For Providers nib Partners Tell us about your experience FAQs References

Need to get in touch?

Chat now, opens in a new tab

nibby chat is available 24/7

Member support team hours

Australian residents
Customer service: Mon - Fri: 8 AM - 8:30 PM
Sales enquires: Mon - Fri: 8 AM - 8:30 PM and Sat: 8 AM - 1PM

Overseas members
Mon - Fri: 8:30 AM - 6:00 PM

Save time with our quick links

Take action in your member account

Manage your account

Manage payments

Update personal information

Get a digital card

Check your cover

Check that I’m covered for a procedure

Check Extras usage

Extend my health coverFor Overseas Students only

Manage your claims

Make a quick claim

View claims history

Manage your account

Manage payments

Update personal information

Get a digital card

Check your cover

Check that I’m covered for a procedure

Check Extras usage

Extend my health coverFor Overseas Students only

Manage your claims

Make a quick claim

View claims history

Give us a call

Health insurance

Australian Residents

Whether you’re an existing nib member or looking to join, we’re here to help.

Call 13 16 42(within Australia)

Call +61 2 9692 4300(outside Australia)

Opening hours (AEST/AEDT):  

Customer service: Mon - Fri: 8:00 AM - 8:30 PM
Closed: Saturday, Sundays and NSW public holidays, opens in a new tab.

Sales enquiries: Mon - Fri: 8:00 AM - 8:30 PM and Sat 8:00AM – 1:00PM
Closed: Sunday and public holidays, opens in a new tab.

Overseas members

If you’re an overseas student or worker, please see these contact details.

Call 1800 775 204(within Australia)

Call +61 2 9692 4488(outside Australia)

Opening hours (AEST/AEDT):  
Open: Mon - Fri: 8:30 AM - 6:00 PM
Closed: Sat, Sun and public holidays.

Corporate clients

For all corporate sales enquiries, please see these contact details.

Call 1800 13 14 63

Complete the enquiry form

When emailing us, please include your business name, approximate number of employees, contact details and a brief description of how we can assist you. The corporate sales team will be in contact within 24 hours (Monday – Friday).

Australian Residents

Whether you’re an existing nib member or looking to join, we’re here to help.

Call 13 16 42(within Australia)

Call +61 2 9692 4300(outside Australia)

Opening hours (AEST/AEDT):  

Customer service: Mon - Fri: 8:00 AM - 8:30 PM
Closed: Saturday, Sundays and NSW public holidays, opens in a new tab.

Sales enquiries: Mon - Fri: 8:00 AM - 8:30 PM and Sat 8:00AM – 1:00PM
Closed: Sunday and public holidays, opens in a new tab.

Overseas members

If you’re an overseas student or worker, please see these contact details.

Call 1800 775 204(within Australia)

Call +61 2 9692 4488(outside Australia)

Opening hours (AEST/AEDT):  
Open: Mon - Fri: 8:30 AM - 6:00 PM
Closed: Sat, Sun and public holidays.

Corporate clients

For all corporate sales enquiries, please see these contact details.

Call 1800 13 14 63

Complete the enquiry form

Travel insurance

Travel insurance customer enquiries

For general enquiries, or if you need help in purchasing or extending a policy, feel free to reach out to our customer service team

Call 1300 410 272(within Australia)

Call +61 2 9234 3193(outside Australia)

Email our service team[emailprotected]

Opening hours (AEST/AEDT):

Customer service: Mon - Fri: 9:00 AM - 6:00 PM
Closed: Saturday, Sundays andpublic holidays, opens in a new tab.

24hr Worldwide Emergency Assistance

If you need urgent help with an emergency while travelling, try and call us as soon as possible, and before you go to hospital if not critical.

Call +61 3 8523 2800 (outside Australia)

Call 1300 555 019(within Australia)

Email for travel assist [emailprotected]

For more information visit ournib International Assistance page, opens in a new tab.

Travel insurance customer enquiries

For general enquiries, or if you need help in purchasing or extending a policy, feel free to reach out to our customer service team

Call 1300 410 272(within Australia)

Call +61 2 9234 3193(outside Australia)

Email our service team[emailprotected]

Opening hours (AEST/AEDT):

Customer service: Mon - Fri: 9:00 AM - 6:00 PM
Closed: Saturday, Sundays andpublic holidays, opens in a new tab.

24hr Worldwide Emergency Assistance

If you need urgent help with an emergency while travelling, try and call us as soon as possible, and before you go to hospital if not critical.

Call +61 3 8523 2800 (outside Australia)

Call 1300 555 019(within Australia)

Email for travel assist [emailprotected]

For more information visit ournib International Assistance page, opens in a new tab.

Find a provider near you

Search our network of healthcare professionals to get the best value from your cover. Look for hospitals, physios, surgeons and more.

Find a provider, opens in a new tab

Looking for something else?

Search the other areas of our business to find what you're looking for.

Other nib services

Find the contact details for all other areas of nib.

For Providers

For all Hospital, medical and Extras providers, see the providers' contact details.

nib Partners

For all enquiries related to our partnerships, see the following contact details.

Other nib services

Find the contact details for all other areas of nib.

For Providers

For all Hospital, medical and Extras providers, see the providers' contact details.

nib Partners

For all enquiries related to our partnerships, see the following contact details.

Our addresses

Contact us by mail

nib health funds Locked Bag 2010, Newcastle NSW 2300

Head Office

22 Honeysuckle Drive, Newcastle NSW 2300

Tell us about your experience

Let us know what we’re doing well or what we could be doing better. Find out how to provide feedback or make a complaint, opens in a new tab.

FAQs

Contact us at nib | nib? ›

To procure NIB services

services

Noun. usługa f. (economics) service (paid activity consisting in performing a task)

https://en.wiktionary.org › wiki › usługa

usługa - Wiktionary, the free dictionary

, contact the NIB services team at 1-877-438-5963 or inquiries@nib.org.

View Details ›

How do I contact NIB shares? ›

Contact us

For shareholding enquiries, please contact our share registry provider, Computershare, on 1300 664 316 or email nibshareregistry@computershare.com.au.

Is NIB Health Insurance Australian owned? ›

nib Group (nib, formerly Newcastle Industrial Benefits) is an Australian health care fund. It was established in 1952 to provide health insurance for workers at the BHP Newcastle Steelworks, and has since grown into a national and international operation.

Learn More Now ›

How do I claim my shares? ›

A shareholder can reclaim his / her unclaimed shares transferred to the IEPF by the company by applying to the IEPF Authority as it maintains the details of every account. However, a claimant can make only one consolidated claim regarding a company in one financial year.

Read On ›

How do I claim unclaimed shares? ›

Similarly unclaimed shares and dividends can be searched for by going to the Investor Education and Protection Fund Authority's (IEPF) website and putting in relevant details of the shareholder. However, there is no centralised portal or database whereby unclaimed insurance policy proceeds can be accessed.

Explore More ›

Is nib a public company? ›

nib shares are listed on the Australian Securities Exchange (ASX). To buy or sell shares on the ASX, you are required do so through a registered stockbroker.

Is nib an insurance company? ›

Nib Insurance is a broad-based private insurance Company in the country with fully paid up share capital of Birr 30 m. The Company's authorized capital is Birr 50 m. The Company's paid up and authorized Capital are expected to be raised to Birr 50 m.

Explore More ›

How long has nib been around? ›

Established in 1952, nib is one of Australia's fastest growing health funds.

Read The Full Story ›

How do I cash in NIB shares? ›

To buy or sell these shares you will need to work with a registered stock broker. When you sell with us, your trade transaction will be confidential and secure. You're not required to have a share trading account, and your SRN, found on your NIB Holding Statement, is all you need.

Show Me More ›

How do I contact EQ shareholder services? ›

EQ Shareowner Services' shareholder relations representatives can be reached at 1-800-242-0813 between the hours of 8 a.m. and 8 p.m. Eastern Time Monday through Friday. An Interactive Voice Response System (IVR) is available 24 hours a day, every day.

See Details ›

How do I contact AST shareholder services? ›

An AST shareholder services representative can be reached at 800-937-5449 or 718-921-8124 between the hours of 8 a.m. and 8 p.m. Eastern Time, Monday through Friday. An Interactive Voice Response System is available 24 hours a day, seven days a week.

Get More Info Here ›

How do you check your shares? ›

If you do believe you are a shareholder in a specific company, you can begin to find your shares by actually contacting the company directly. From there, a company will usually have a third-party share registry or an investor centre that you can access to see your share portfolio with that one company.

Read On ›