Adt First Responder Discount (2025)

FAQs

How to negotiate an ADT bill? ›

Negotiate with ADT

Reach out to ADT at 1 (800) 521-1734 and let them know you are considering moving services or scaling back. You can ask to be transferred to the customer loyalty department or the customer retention department where a representative will work with you to try and keep you as a customer.

The basic ADT Pulse package costs $52.99 per month with a starting installation price of $99. The ADT Pulse package cost includes pet-sensitive motion detector, wireless door and window sensors, and a backup power system.

If the alarm is verified, an ADT agent sends the alarm information to the 911 center for dispatch. If your session expires, we will only call your designated emergency contacts that have not been notified via Alarm Messenger. If we still do not get a response, we will dispatch first responders.

The R285. 00 p/m (Incl VAT) is for monitoring services & armed response. Upon signing up with Fidelity ADT the first 6 Months monitoring services & armed response will be free of charge.

Another way to get the best deal on ADT security systems is to haggle. ADT transacts with customers through sales representatives, and if you play your cards right, you might be able to get free or discounted equipment.

DALLAS – Two proposed federal class-action lawsuits are being filed on behalf of hundreds of ADT Security Services (NYSE: ADT) clients whose privacy was breached by a company employee who had access to streaming video from customers' security cameras.

ADT Control uses one touchscreen panel that lets you access both smart home and security equipment. With ADT Pulse, you have to use the app or the web portal to control your smart home functions—you can't do it on your security system control panel.

SimpliSafe: Budget alternative

SimpliSafe's main appeal is affordable monitoring, which is half the price of ADT's.

ADT is phasing out its Pulse system to the more unified Control system. Launched in 2019, Control is the company's latest generation system — including a feature-rich web portal, a powerful app, and an in-home touch-screen panel. Both systems have tons of great features, and we'll talk more about those here.

Is It Illegal to Have a Fake ADT Sign? Depending on what copyright laws are like where you live, it might be illegal for you to have a fake ADT sign. In addition to being potentially illegal, it might also not be allowed by your housing development or neighborhood.

Is ADT obsolete? ›

You might think ADT can keep you safe. After all, it's one of the biggest, most established security providers around. But ADT's outdated technologies and procedural flaws mean you're in more danger than you realize. Here is why ADT burglar alarms can no longer protect your home and family from intruders.

For your security, we cannot accept cancellation requests via email or the web. If you would like to cancel your account, please call 1-800-ADT-ASAP. Please note that if you wish to cancel services with ADT, it may be helpful to have your contract available.

Yes. ADT DIY offers a video doorbell without a subscription or contract. Our doorbell camera system lets you see, hear, and talk to your home's visitors from virtually anywhere. Alternatively, you can get the standalone wired Blue by ADT Doorbell Camera without a system or long-term contract.

It recovers the charges for equipment by adding them to the monthly monitoring fees. Hence when an ADT customer decides to cancel the ADT service, they have to pay the charges of the now-used ADT alarm system in the form of ADT contract termination fees.

ADT offers three days buyer's remorse money-back guarantee to all its customers. You can opt-out of your ADT contract within three days or 72 hours from when you signed the contract without paying any penalty. You can call the ADT helpline anytime within 72 hours, and their team will cancel your contract.

A Notice of Dispute to ADT should be sent to: Litigation Department, ADT Security Services, 1501 Yamato Road, Boca Raton, FL 33431.

Upon early termination of 36-month monitoring contract, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term.

How do you verify if someone is from ADT? All ADT sales representatives, technicians and dealers wear company attire and will show you their ID. If they don't show it, don't believe them. Don't let anyone in your home without proper ADT ID.